Privacy Policy

1. Overview

Scheer Perfection LLC ("Scheer Perfection," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit scheerperfection.com, contact us, or use our services.

Scheer Perfection LLC is a veteran-owned residential services and technology company headquartered at 22818 S Scheer Rd, New Lenox, IL 60451. We provide concrete floor coatings, smart home and security systems, golf simulator installations, outdoor lighting, and home theater solutions throughout the Chicagoland and Midwest market.

2. Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name, email address, phone number, and service address when you submit a contact form, request a quote, or schedule a consultation
• Project details, property information, and service preferences relevant to the work you are requesting
• Payment information when you authorize a service or purchase (processed by secure third-party payment processors; we do not store full card data)
• Any communications you send to us by phone, email, SMS, or in person

Information Collected Automatically

• Standard web analytics: IP address, browser type, device information, pages visited, and time spent on the site
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries, provide quotes, and schedule services
• To deliver, install, support, and warranty the products and services you request
• To send appointment confirmations, scheduling updates, and service-related communications via phone, email, or SMS
• To process payments and maintain customer records
• To improve our website, services, and customer experience
• To comply with legal obligations and enforce our agreements

4. Data Sharing

We may share limited information only in the following cases:

• Service providers and contractors we engage to help operate our business (e.g., payment processors, hosting providers, scheduling platforms). These parties are bound by confidentiality and may use information only as needed to perform their services.
• Legal compliance when required by law, subpoena, court order, or to protect the rights, property, or safety of Scheer Perfection LLC, our customers, or others.
• Business transfers in the event of a merger, acquisition, or sale of business assets, in which case affected customers will be notified.

We do not sell your personal information.

5. Scheer Perfection LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at helloscheerperfection.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

How We Obtain SMS Consent

We obtain SMS consent from customers who voluntarily provide their phone number through the contact form on scheerperfection.com and affirmatively check a box opting in to SMS communications. The opt-in checkbox is unchecked by default and requires affirmative customer action. Customers may also opt in by directly texting our business number.

6. Cookies and Tracking

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic. You can disable cookies in your browser settings, though some site features may not function properly without them. We do not use cookies for advertising, retargeting, or sharing data with advertising networks.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we make every reasonable effort to protect your data.

8. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS messaging at any time by replying STOP
• Opt out of email communications by following the unsubscribe link in any email or contacting us directly

To exercise any of these rights, contact us at the email address listed in Section 11.

9. Children's Privacy

Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Effective" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Scheer Perfection LLC
• 22818 S Scheer Rd, New Lenox, IL 60451
• Phone: (815) 420-3938
• Email: helloscheerperfection.com
• Web: scheerperfection.com